Please allow 3-10 business days for product to be made before shipment. Please note all socks are hand made and shipped from the United States.
*Please note that given the unprecedented circumstances, there may be order processing and delivery delays. We are committed to getting orders to our customers as quickly as possible.
US Shipping : Shipping services available are UPS and USPS. Once an item is shipped, we are no longer responsible. We do not refund for packages lost in transit. We are unable to refund or replace stolen packages or any un-retrieved packages that have been confirmed as delivered.
International Shipping : International shipping services available are USPS and DHL Express. Once an item is shipped, we are no longer responsible. We do not refund for packages lost in transit. We are unable to refund or replace stolen packages or any un-retrieved packages that have been confirmed as delivered.
*the COLOURS shop is a United States based company. When an international order is placed using USPS please note once the parcel leaves the United States it is then transferred to your governments postal service. This means the USPS no longer receives status changes like a private service (FedEx, UPS, DHL) would. Once your parcel has reached the country from where the order was made we will no longer be able to provide status changes or tracking information.
Tracking notifications are provided if you select DHL Express as the method of shipping at checkout.
Duties and taxes are NOT included in the total at check out.
Our prices are not inclusive of any taxation or customs charges you may be liable for on your packages entry into your country. Please refer to your countries government website for more information.
Please ensure your delivery address is correct and secure: We are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.
Lost Packages : If your package gets lost in transit, we will do everything we possibly can to assist you. We are not responsible for packages once proof of delivery is generated.